What is email forwarding?

Email forwarding allows emails sent to one email address to be automatically redirected to another email address of your choice.

This service is included free of charge with all of our domain names, and there is no limit to the number of forwarding addresses you can create.

Why use email forwarding?
  • Receive emails from multiple addresses in a single inbox.
  • Manage emails from different websites or domains more easily.
  • Create a professional email address using your domain name without setting up a mailbox.
  • Reduce the need to check multiple email accounts.
Important:
Email forwarding only redirects incoming messages. When replying to a forwarded email, the recipient will usually see the email address you are sending from, rather than the original email address that received the message.

Email Deliverability Considerations

Email forwarding is convenient, but it can sometimes affect email delivery.

When an email is forwarded, it passes through multiple mail servers before reaching its final destination. As a result, some forwarded messages may be treated as suspicious by spam filters or security systems and could be delayed, placed in a spam folder, or rejected altogether.

Please Note
Forwarded emails are generally less reliable than receiving email directly into a mailbox on the destination email service.

Recommended Alternatives

For the most reliable email delivery, we recommend:
  • Using an email mailbox hosted on your domain.
  • Accessing email via IMAP across all your devices.
  • Creating an email account directly with your chosen email provider where possible.

While email forwarding remains a useful solution in many situations, it should ideally be used where direct mailbox access is not practical.

Need to send emails from your domain?
If you would like to send and receive email using your domain name, you will need to create an email mailbox. We offer both POP3 and IMAP mailboxes depending on your requirements.
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